Unity Bank Rolls Out Upgraded Unifi Mobile App to Boost Digital Banking Experience
Unity Bank Rolls Out Upgraded Unifi Mobile App to Boost Digital Banking Experience
Lagos, Jan. 20, 2026 – Unity Bank Plc has unveiled an enhanced version of its mobile banking application, Unifi, in a move aimed at deepening digital banking adoption, strengthening security, and improving overall customer experience across its electronic banking channels.
The upgraded platform, Unifi version 2.3, comes with improved features focused on usability, speed, and safety. Key enhancements include advanced security protocols, expanded quick-action options, upgraded bill payment services, and an improved Nigeria Quick Response (NQR) functionality for faster and more secure QR-code transactions.
The latest rollout underscores the bank’s sustained investment in digital and security infrastructure, designed to protect customer data, ensure secure payments, and support real-time transactions across multiple channels.
Speaking on the upgrade, Adenike Abimbola, Divisional Head, Retail, SME, Digital Banking & Fintech Partnerships at Unity Bank, said the improvements were driven by continuous assessment of customer feedback gathered through ongoing engagements.
“Digital banking has become an integral part of everyday life, especially for retail customers who expect speed, convenience, reliability, and security as standard,” Abimbola said. “With this latest upgrade to Unifi, we are directly responding to these expectations by enhancing functionality, strengthening security, and simplifying key transaction journeys.”
She added that the bank remains committed to continuous innovation of its digital platforms in line with evolving customer needs and industry trends.
“As mobile banking increasingly shapes how customers interact with financial services, Unifi remains central to our strategy of delivering intuitive, reliable, and inclusive digital solutions. We will continue to invest in technology partnerships and platform enhancements that drive adoption, support financial inclusion, and improve customer experience,” she stated.
Launched as part of Unity Bank’s strategy to expand its retail footprint—particularly among young and digitally savvy customers—Unifi has evolved into a key driver of customer acquisition and engagement, supporting the bank’s broader digital transformation agenda.
The Unifi mobile app is available for download on Android and iOS platforms, offering services such as fund transfers, bill payments, airtime purchases, and QR-enabled transactions.
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