NCC Ranks Among Top Three Best-Performing Federal MDAs in 2026 Public Service Reforms Assessment

 NCC Ranks Among Top Three Best-Performing Federal MDAs in 2026 Public Service Reforms Assessment

The Nigerian Communications Commission (NCC) has been ranked among the top three best-performing Ministries, Departments and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR), reinforcing its reputation for transparency, accountability and regulatory excellence.

The Nigerian Communications Commission (NCC) has emerged as the third best-performing Ministry, Department and Agency (MDA) in the Federal Government's 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).

The achievement was disclosed in a statement issued on June 28, 2026, by the NCC's Director of Public Affairs, Mrs. Nnenna Ukoha.

According to the statement, the Commission secured the third position following a comprehensive assessment based on key reform indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance.

The Nigerian Investment Promotion Commission (NIPC) ranked first, while the Nigerian Export Promotion Council (NEPC) placed second in the nationwide assessment, which evaluated all Federal Government MDAs on their commitment to public sector reforms and service delivery.

The event also honoured 20 outstanding public servants from the federal, state and local government levels for exemplary leadership and contributions to public service. Among the recipients were the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.

Representing the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, at the award ceremony in Abuja, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, described the recognition as an affirmation of the Commission's ongoing reform initiatives.

He thanked the Bureau for sustaining the annual performance assessment, noting that the recognition would encourage the Commission to sustain and deepen its reform agenda.

According to Oshadami, the award validates the NCC's efforts to improve transparency, accountability and service delivery within Nigeria's telecommunications sector.

He added that the Commission remains committed to enhancing service quality and strengthening consumer confidence through effective regulation and innovation.

"For our telecommunications consumers, this recognition reflects ongoing efforts to strengthen service quality, transparency and responsiveness across the sector. The assessment outcome also reinforces the importance of maintaining standards that support improved customer experience and greater confidence in telecom services nationwide," he said.

Oshadami reaffirmed the Commission's resolve to deploy effective regulatory tools and innovative strategies aimed at improving network quality and consumer protection.

He highlighted several reforms introduced by the NCC over the past two years, including the National Coverage Map, which provides near real-time information on network availability and performance across the country, as well as the publication of Quarterly Network Performance Reports to monitor service quality nationwide.

He also noted that the Commission has directed Mobile Network Operators (MNOs) to simplify the presentation of tariffs to make them easier for consumers to understand, while enforcing updated Corporate Governance Guidelines to strengthen accountability and operational efficiency.

Additionally, the NCC has intensified the proactive publication of industry data to improve transparency and keep stakeholders informed about developments in the telecommunications sector.

Speaking at the ceremony, the Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended participating MDAs, particularly the top-performing agencies, for their commitment to transparency, accountability and open governance.

Arabi explained that the annual programme, organised to commemorate the United Nations Public Service Day, combines a public lecture with an awards ceremony to recognise outstanding performance in public sector reforms and service delivery.

The latest recognition builds on the NCC's strong performance in previous assessments. In 2025, the Commission was ranked the second best-performing Federal Government agency in the BPSR's website performance evaluation. Unlike the previous exercise, the 2026 assessment adopted a broader evaluation framework incorporating website performance, the Self-Assessment Tool, FOI Compliance Score, and the Fiscal Transparency and Integrity Index.