NCC Approves Tariff Adjustments for Telecom Operators to Address Industry Sustainability
The Nigerian Communications Commission (NCC) has approved tariff adjustments for network operators, citing prevailing market conditions and the need to sustain the telecommunications industry. The approval, announced on Monday, January 20, 2025, by Reuben Muoka, NCC's Director of Public Affairs, is capped at a maximum increase of 50% on current tariffs.
This decision follows a careful review of industry challenges, including the rising cost of operations and static tariff rates since 2013. While some operators had requested over 100% adjustments, the NCC opted for a more moderate approach to balance the interests of both operators and consumers.
The adjustments will align with the tariff bands established in the 2013 NCC Cost Study and will be reviewed on a case-by-case basis. They will also adhere to the NCC's 2024 Guidance on Tariff Simplification, ensuring transparency and fairness in implementation.
According to the NCC, the approved adjustments aim to close the gap between operational costs and existing tariffs, enabling operators to invest in infrastructure, innovation, and improved service delivery. Benefits to consumers are expected to include better network quality, enhanced customer service, and expanded coverage.
The NCC emphasized that the decision was reached after extensive consultations with stakeholders from both the public and private sectors. The Commission assured Nigerians that consumer protection remains a priority, mandating operators to implement the adjustments transparently and to communicate the changes effectively to the public.
Reuben Muoka noted that while the NCC is empathetic to the financial pressures on Nigerian households and businesses, the adjustments are critical to ensuring the sustainability of the telecommunications industry. Indigenous vendors and suppliers, who play a vital role in the telecom ecosystem, will also benefit from the move.
The Commission reaffirmed its commitment to fostering a resilient and inclusive telecommunications sector that supports the nation’s digital economy. It promised to continue engaging stakeholders to create a balanced environment that protects consumers, sustains operators, and drives connectivity nationwide.
As part of its regulatory role, the NCC reiterated its dedication to monitoring compliance and ensuring that the benefits of the adjustments translate into measurable improvements in service delivery for all Nigerians.
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