Polaris Bank Backs NACCIMA Call Centre Launch to Boost Nigerian Exporters

Polaris Bank Backs NACCIMA Call Centre Launch to Boost Nigerian Exporters

Polaris Bank has supported the launch of the NACCIMA Export Support Call Centre, a strategic initiative aimed at strengthening Nigeria’s non-oil export sector by providing exporters with access to real-time information, technical assistance, and regulatory guidance.

The call centre, developed in partnership with the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture, is designed to serve as a central support hub for Nigerian exporters seeking to expand into international markets.

Speaking at the unveiling, Polaris Bank’s Executive Director, Chris Ofikulu, described the initiative as a major milestone in the bank’s drive to empower local businesses and enhance their global competitiveness.

According to him, the centre will provide exporters with critical resources, including expert advisory services, market intelligence, and guidance on navigating the complexities of international trade.

“Today marks a pivotal moment in our mission to position Nigerian businesses for success in global markets. This collaboration equips exporters with the tools, infrastructure, and expertise needed to thrive,” Ofikulu said.

As part of its support, Polaris Bank donated essential infrastructure to the centre, including laptops, fully equipped workstations, internet-enabled modems, and high-capacity printers to ensure efficient operations.

Ofikulu noted that the initiative is particularly significant for non-oil exporters, who often face barriers such as limited access to information, financing, and regulatory support.

He added that the bank remains committed to driving trade facilitation and improving market access through innovative financial solutions. These include stock refinancing, working capital support, and advisory services on export documentation such as the Nigerian Export Proceeds (NXP) form.

The bank also leverages its digital platform, VULTe, to enable seamless intra-African transactions, including payments through the Pan-African Payment and Settlement System.

Industry stakeholders believe the launch of the call centre will help bridge existing gaps in Nigeria’s export ecosystem by providing timely support and improving exporters’ readiness for global trade.

Polaris Bank said the partnership underscores its broader commitment to advancing Nigeria’s economic growth by supporting small and medium-scale enterprises (SMEs), improving access to finance, and enhancing export capacity.

The unveiling of the NACCIMA Export Support Call Centre is expected to play a key role in unlocking new opportunities for Nigerian exporters and strengthening the country’s position in global trade.